Uses of Job Description

Usefulness of Job Description 1. It Helps identify a job, distinguishing it from other jobs by its title. 2. It serves as a guide in employee recruitment, selection, and placement. 3. It establishes proper relationship between one job and the others within the same salary bracket. 4. It facilitates comparisons with similar jobs in other firms for purposes of wage surveys. 5. It serves as a guide in the organization and administration of a department, division, section, or unit. 6. It helps to form lines of promotion or transfer and to spot employees who need further training. . It contributes to the personal satisfaction of every individual employee with his job. Components of Job Design Job specialization Job expansion Psychological components Self-directed teams Motivation and incentive systems Ergonomics and work methods Job Specialization †¢ Involves o Breaking jobs into small component parts o Assigning specialists to do each part †¢ First noted by Adam Smith (1776) o Observed how workers in pin factory divided tasks into smaller components †¢ Found in manufacturing & service industriesJob Specialization Often Reduces Cost †¢ Greater dexterity & faster learning †¢ Less lost time changing jobs or tools †¢ Use more specialized tools †¢ Pay only for needed skills Job Expansion Process of adding more variety to jobs Intended to reduce boredom associated with labor specialization Methods o Job enlargement o Job enrichment o Job rotation o Employee empowerment Psychological Components of Job Design †¢ Individuals have values, attitudes, and emotions that affect job results o Example: Work is a social experience that affects belonging needs Effective worker behavior comes mostly from within the individual o Scientific management argued for external financial rewards †¢ First examined in ‘Hawthorne studies’ Self-Directed Teams Group of empowered individuals working together for a common goal May be organize d for short-term or long-term objectives Reasons for effectiveness o Provide employee empowerment o Provide core job characteristics o Meet psychological needs (e. g. , belonging) Motivation Worker performance depends on o Motivation o Ability o Work environmentMotivation is the set of forces that compel behavior Money may serve as a psychological & financial motivator Incentive systems o Measured daywork: Pay based on standard time o Piece rate: Pay based on pieces done Ergonomics and Work Methods Worker performance depends on o Motivation o Ability o Work environment Foundation laid by Frederick Taylor o Match employees to task o Develop work methods o Establish work standards Ergonomics Study of work Also called ‘human factors’ Involves human-machine interface Examples o Mouse o Keyboard

Hamlet †Shakespeare Essay

Hamlet is a moral avenger in a corrupt and unjust world. He is the only person who questions the moral atmosphere of Denmark but is driven to act irritationally because of the distress placed on him by the world. Hamlet struggles with his duty to his father, his disillusionment with himself, his revenge on Claudius, his mother’s sudden remarriage, the purpose of the ghost and the corrupt nature of Denmark. By not informing the audience of the intentions of the ghost, Shakespeare keeps them engaged by creating disillusionment through Hamlet’s struggle for the truth. Furthermore, Shakespeare continues to engage audiences by presenting ideas of duty and corruption which are shown largely through the characterization of Hamlet. Hamlet struggles with his thoughts and feelings. The degree to which his alienation and melancholy signalled in his behaviour varies from production to production due to his father’s death. ‘O that this too too solid flesh would melt, thaw and resolve itself into a dew, or that the everlasting had not fixed his canon ’gainst self-slaughter. O God, God, how weary, stale, flat and unprofitable seem to me all the uses of this world! (Act 1 Scene 2). This quotation is Hamlet’s first soliloquy which signifies his first thoughts about suicide and how the world seems â€Å"weary, stale, flat, and unprofitable†. It conveys that he sees the world as a neglected garden grown foul. It also uses extended metaphor to articulate his strong desire to rest in peace. In other words, Hamlet finds suicide a desirable alternative to life in a painful world but this option is closed to him because it is forbidden by religion. Hamlet exposes the range of his depression: weariness, despair, grief, anger, nausea, loathing and disgust, resignation. The importance of this soliloquy lies in its establishing of Hamlet’s personality and revealing his mental condition. It presents Hamlet’s struggle for life and the disillusionment he feels towards the world. Through this, the audience therefore gain a closer relationship with Hamlet, and are absorbed by him because they are able to resonate with his circumstances, as he is faced with enduring truths of the human condition. Hamlet’s disillusionment with himself is largely driven by the disgust towards his mother’s sudden remarriage. In Act 1 Scene 2, Hamlet is dressed in black, signifying grief for his dead father. His appearance contrasts strikingly with the costumes and attitudes of the courtiers celebrating the wedding of Claudius and Gertrude. In this soliloquy, Hamlet describes his intense disgust at his mother’s second marriage to his despised uncle so soon after his father’s death. ‘Hyperion to a Satyr†¦those shoes were old with which she following my poor father’s body’ (Act 1 Scene 2). He describes the haste of their marriage through irony, noting that the shoes his mother wore to his father’s funeral were not worn out before her marriage to Claudius. The technique metaphor and juxtaposition are used to recall his dead father as infinitely superior to Claudius (his father was â€Å"so excellent a king†, a â€Å"Hyperion† which is the sun god; while Claudius is a bestial â€Å"satyr†, a lecherous creature, half-man, half-goat). He recalls how tenderly and protectively his father loved his mother, and how passionately she loved him. Hamlet condemns the marriage and struggle to accept that his mother betrayed his father but sorrowfully vows silence. Here, the audience is engaged through a deep understanding of Hamlet’s emotional feelings and the circumstances of betrayal in a relationship. Hamlet’s struggle for the truth of the Ghost’s intentions engages audiences with many possible interpretations that follow. In Act 1 Scene 4, Hamlet’s meditation on human nature is interrupted by the appearance of the Ghost. He sees it as ‘a questionable shape’, and the question it poses for him will haunt him for much of the play: is it good or evil? Hamlet’s uncertainty whether the Ghost is an agent of God or the Devil is expressed in three vivid antitheses and three rhetorical questions: â€Å"Be thou a spirit of health, or goblin damned, bring with thee airs from heaven or blasts from hell, by thy intents wicked or charitable†¦say, why is this? Wherefore? What should we do? † (Act 1 Scene 4). The Ghost claims he is the spirit of Hamlet’s father and orders him to revenge his murder. In Shakespeare’s time, revenge was forbidden by state and Church alike. The Church considered revenge as a sin for which the revenger’s soul was damned, condemning him to suffer everlasting torments after death. Therefore, the Ghost is seen by audiences as a devilish spirit sent to tempt Hamlet into an action that will result in his suffering for eternity. Here, audiences are engaged through Shakespeare’s dramatic treatment of Hamlet’s struggle for the truth and his disillusionment with the Ghost. Hamlet is hungry for revenge, but unsure if he knows the truth. His thoughts, emotions, and desire for action struggle with each other. In the soliloquy of Act 4 Scene 4, triggered by Fortinbra’s ruthlessness, Hamlet begins to realise his excessive over-thinking. It dawns upon him that he had been thinking too much and acting too little. ‘Now, whether it be bestial oblivion, or some craven scruple of thinking too precisely on th’event†¦I do not know why yet I live to say this thing’s to do, sith I have cause, and will, and strength, and means to do’t’. Due to his delays in action, Hamlet criticizes himself as a coward, with insults in the soliloquy ‘O what rogue and peasant slave am I!†¦ why, what am I! ’ (Act 2 Scene 2). Hamlet is self-abusive in his expressions and shows deep depression through the comparison of himself to the lowest and most worthless thing he can think of. Hamlet himself is more prone to â€Å"apprehension† than to â€Å"action†, which is why he delays so long before seeking his revenge on Claudius. Hamlet’s struggle to take action builds the climax throughout the play and keeps audiences engaged with the many questions and interpretations that follow from his indecisive and uncertainties to bring action upon his duty to his father. Hamlet is polarised due to his disillusionment with the corrupt state of Denmark. Denmark is frequently described as a physical body made ill by the moral corruption of Claudius and Gertrude, and many observers interpret the presence of the ghost as a supernatural omen indicating that ‘something is rotten in the state of Denmark’ (Act 1 Scene 4). This personification indicates that King Claudius is what is â€Å"rotten† in Denmark. The line spoken by Marcellus help create the sense of corruption that will grow increasingly throughout the play. He expresses disgust at the physical corruption that follows death in the metaphor ‘Imperious Caesar, dead and turned to clay,/ might stop a hole, to keep the wind away’ (Act 4 Scene 1). As Hamlet surveys the rather pathetic remains of Yorik, he realizes that even a praised man like Caesar has by now become a bit of clay that may be used to patch a lowly farmhouse wall. Like the body of a king going through the guts of a beggar, as part of the naturalness of the cycle of death, he presents the idea that the body of man is part of the earth and goes back to earth. Hamlet becomes especially concerned with the meaning of existence in addition to that of those around him, and he finds it difficult to reason what may become of him after his worldly life. He questions whether man’s spirit is important and after all, does the legacy people leave behind really matter when they’re dead? Consequently, Hamlet hesitates to take action upon his revenge on Claudius and struggles to find an answer to the questions he consistently asks himself. Here, audiences are presented a rather detached view of events that continues to engage them through the dramatic treatment of struggle and disillusionment of Hamlet. In conclusion, it is clear that Hamlet’s life contains many minor problems that make up the big problem. The Ghost of his father appearing to him is what began Hamlet’s morality and excessive thought. Thus, melancholia causes Hamlet a lot of grief and struggle to remain alive in this ambiguous world. Hamlet questions his own nobility, and deciding that he must die to be noble is a contributing factor in Hamlet’s lack of haste in murdering Claudius. Further, the internal struggle between contemplation and action, as well as the struggle to accept human mortality itself represents the audiences’ own struggle to comprehend the nature of tragedy. His struggle with uncertainty and the conflict that emerges between fate and freewill have a universal relevance as they continue to be key existential concerns, which strike a chord with contemporary audiences.

Parents, Make the Most Out of College Tours With Your Teen

The college admissions process isn’t just difficult for the teens who endure it themselves. It’s difficult for their parents, too, and some of us might even argue that we’re up at night just as often as they are, silently stressing about the process. If you’re like many parents going through the college admissions process, you might struggle to find the balance between supportive cheerleader and overbearing taskmaster. This can be particularly true during parts of the process that you undertake together, such as college visits. You may feel that you have a financial and personal interest in your child’s college search and as such, it can be difficult to take a backseat. Rest assured, though, that you can still support and encourage your child before, during, and after college visits without making the visit more about your interests than your child’s. In this post, we’ll discuss how you can help your teen to prepare for a college visit, how you can support your teen during a college tour, and how you can help your teen to process his or her impressions afterwards. To learn more about how to make the most of college tours with your teen, keep reading. Before the tour itself, make sure that your teen understands that college tours aren’t a passive process. He or she should be prepared to ask valuable, insightful questions to help guide his or her experience. Encourage your child to research the school in advance, learning about departments or programs that might be of interest and compiling a list of genuine questions, the answers to which might be valuable when it comes time to apply to colleges. Also help your teen to make a list of â€Å"not-to-be-missed† sites, both on and off campus. It’s impossible for a college tour to include every little place on campus, and most include very little or even nothing of the surrounding area. Your student might be interested in seeing all of the freshman housing options, the athletic fields, or the chemistry lab, but these may or may not be featured during the formal tour. Don’t be afraid to seek them out together after the tour finishes up. Similarly, there might be some off-campus spots of interest, too. Maybe there is a coffee shop around the corner, renowned for being a popular study spot, or a walking trail popular among locals. Maybe your teen is interested in pursuing a job off campus or finding volunteer opportunities. Check these places out now together so that your teen knows what to expect later. Doing some homework ahead of time can mean that college visits are more efficient and effective, leaving fewer questions open when the time comes to send commitment letters. Your teen is probably blushing in advance at the prospect of your overbearing excitement and excessive enthusiasm during a college tour. While it’s natural to be excited and to try to get your child excited too, the tour is the time to dial back your own reactions in order to allow your teen to take the lead and shine. One way to ensure that your student really takes ownership of the experience is by delegating yourself to the spectator role. Allow your teen the opportunity to be the one asking questions and guiding his or her own experience. Of course, this doesn’t mean that you need a gag and blindfold, though. You can take some casual notes and pictures without attracting too much attention. Try to record details that you think your student might find valuable later on. For example, if your child is into acting, taking a brief video of the tour as it passes by the theater might be of interest for your child to review later. This is a simple and unobtrusive way to lend a hand, while your student is busy watching and listening. Our Early Advising Program helps students in 9th and 10th grade discover their passions and build strong academic and extracurricular profiles to succeed in high school. Afterwards, while the college tour is still fresh in your minds, have a thoughtful conversation with your teen about it. Sit down over a cup of coffee or a snack and encourage your student to reflect on the pros and cons that he or she perceived. Be careful not to offer too much of your own perspective at first. It’s important to hear your teen’s unfiltered perspective first. If you feel there are important things that he or she is forgetting, casually mentioning them is one way to steer the conversation without providing too much of your own opinion. Remember, your teen needs to be at the helm for this experience. Of course, this doesn’t mean that you can’t lend your insights. Once your teen has given some feedback, feel free to give yours, too. Try to frame things in a way that is productive for your student. For example, instead of telling your teen that you’re worried he or she won’t be able to get around without a car and limited public transportation options, ask your teen if he or she noticed any bus stations nearby. If your student doesn’t remember, you may suggest that he or she investigates transportation options more in the future. It can also be helpful to remind your student to write down his or her initial impressions along with a pro/con list as soon as possible after the tour. This will serve as a valuable record later in the college decision process. File it someplace accessible, preferably in the college files that your student has already started. Visiting colleges can sometimes be a stressful experience for parents and teens alike. Approach the visit as a team, allowing your child to guide the experience, and think of yourself as a sounding board. Lend your insights once you’ve heard your child’s, and remember that this visit can be a time to bond together for a successful and productive college tour. If you feel your teen could use some more insight from an outside source, consider the benefits of the Near Peer Mentorship Program , which provides access to practical advice on topics from college admissions to career aspirations, all from successful college students. To learn more about the parent’s role in the college admissions process, check out these posts:

Energy Conservation Research Paper Example | Topics and Well Written Essays - 750 words

Energy Conservation - Research Paper Example The need for finding alternative resources of energy has become key driver of change for promoting sustainable development within and outside the business paradigms. The alternative resources of energy and energy conservation have become need of the hour that needs to be addressed within the lifestyle pattern of contemporary society at large. Resources for energy The various resources of energy are primarily electricity, solar, hydro energy processes, oil and gases, wood etc. The myriad forms of energy resources have been indiscriminately used by the people at large, including household and business units. Shove (2003) explicitly says that energy consumption is intangibly driven by convenience, habit and social norms. The usage only becomes visible when one is forced to pay for it through regular bills like, electricity bills, water bills, oil etc. Energy produced by various means is using natural resources like water, air and forest resources as their key inputs. The oil and gases u sed within transportation, industrial production of energy etc have become important ingredients that need to be considered within the wider scope of long term usage. Energy consumption and impact on environment sustainability The limited natural resources like water, fresh air and land are being used with scarce regard to it as future legacy for our children. The essential paradigm of consumption must become major concern for the users who must develop action plan for sustainable strategy for efficient use of energy in various formats like electricity, solar, oil and gas etc. Deforestation and migration of population has dramatically changed the dynamics of growth. It has not only adversely impacted the environment but scholars have also asserted that that extreme weather conditions and natural calamities are much greater when they occur in regions having poor infrastructure, huge populations etc. (Pielke et al., 2003). Factors that promote energy conservation and preservation It h as become important that one is able to constructively contribute towards environmental conservations and social issues which have considerable impact on the sustainable development. The consumption pattern plays significant part in the energy conservation process not only within household but also in industrial contexts. The following are few strategies that promote energy conservation: Behavioral strategy based on information and motivation Dissemination of relevant information greatly empowers the society and helps inculcate habit of energy conservation within the daily routine of the people. Many scholars also believe that increasing prices of energy like electricity, oil and gases etc may become major motivators for efficient use of the same (Jackson, 2005; Geller, Winett, and Everett, 1982; Cook and Berrenberg, 1981). Social norms and constraints The socially constructed norms and institutional designs of social interaction models are mostly defined by the lifestyle, convenien ce and historical contexts of consumption pattern (Shove, 2003; Sanne, 2002). The various appliances and gizmos that technology has developed for improving and facilitating the living standard of the masses are key linkages that dictate the energy consumption in the contemporary times. Waste management Effective waste management is one of the most crucial paradigms of energy conserv

Homework Case Study Example | Topics and Well Written Essays - 750 words - 1

Homework - Case Study Example An example of backward vertical integration is when a company producing sugar buys the can farm from which they have been acquiring their primary raw product. In the short term it will solve supply problems since it can guarantee itself a constant supply of sugarcane; should there be a cane shortage, the sugar producer is protected from having to compete with others for the limited cane. On the other hand, it takes control of the cane producing process and safeguards against substandard or poor quality products. Backward integration is a particularly beneficial strategy under the following circumstances; when the supplies serving the firm are not reliable. On the other hand, when the suppliers in the industry are few but there are many buyers, and it’s an industry that keeps rapidly expanding and is characterized with unstable prices of inputs. However, before committing to this line of business the buyer firm must ensure it has sufficient capabilities and resources to manage the new business. The oil industry presents several examples of vertical integration with firms such as BP, while it retrospectively used to outsource for exploration and focus on production, it gradually evolved its production functions and today it handles both functions and this has resulted in considerable success and profitability. Social corporate responsibility is the factor that marks the line between a caring and responsible corporate and a predatory and exploitative one (Porter & Kramer, 2006). While admitting that the primary objective of any business is to make profit, this should not be achieved at the expense of the lives and livelihoods of communities and staff members. If this were the case, then business ethics would be redundant, in the above case study, the firms is faced with a serious dilemma, on one hand there is a predator intent on capitalizing on the firms weakness which in part stem from its tendency to

Law Master Essay Example | Topics and Well Written Essays - 1000 words

Law Master - Essay Example (ii) to remove a temporary surplus of the like domestic product, or, if there is no substantial domestic production of the like product, of a domestic product for which the imported product can be directly substituted, by making the surplus available to certain groups of domestic consumers free of charge or at prices below the current market level; or (iii) to restrict the quantities permitted to be produced of any animal product the production of which is directly dependent, wholly or mainly, on the imported commodity, if the domestic production of that commodity is relatively negligible. Any contracting party applying restrictions on the importation of any product pursuant to subparagraph (c) of this paragraph shall give public notice of the total quantity or value of the product permitted to be imported during a specified future period and of any change in such quantity or value. Moreover, any restrictions applied under (i) above shall not be such as will reduce the total of imports relative to the total of domestic production, as compared with the proportion, which might reasonably be expected to rule between the two in the absence of restrictions. In determining this proportion, the contracting party shall pay due regard to the proportion prevailing during a previous representative period and to any special factors* which may have affected or may be affecting the trade in the product concerned. Brief Explanation of the Article XI: As the title suggests Article XI is concerned with the General Elimination of Quantitative Restriction from Trade. It goes on to say that a contracting party whether importing goods or exporting them shall maintain no prohibition or restrictions on them except in the form of duties, taxes and other charges that can be effective through quotas, import and export licences or other measures, Article XI advocates for the tariff regime to be put in place as trade measures. It further puts prohibition on either of the contracting parties for introducing fresh quotas and they are also required to eliminate the existing ones. However, it also lays a exception to the quantitative restrictions in case of certain domestic agricultural programs. I found the text of the Article XI by accessing the WTO website and in it the legal documents section of WTO. The URL that I accessed is 2) The cases decided by the WTO Dispute Panels and Appellate Body relating to the interpretation of Article XI are the following : Turkey - Textiles EEC - Imports from Hong Kong. India - Quantitative Restrictions US - Wool Shirts and Blouses EC - Hormones Canada - Periodicals US - Shrimp EC - Asbestos United

Gender Performativity Research Paper Example | Topics and Well Written Essays - 1250 words

Gender Performativity - Research Paper Example continually tend to stylize the body with certain appearance, as in the first chapter of â€Å"Gender Trouble† Butler says, â€Å"Gender is the repeated stylization of the body, a set of repeated acts within a highly rigid regulatory frame that congeal over time to produce the appearance of substance, of a natural sort of being† (43). Butler suggests that the deconstruction of gender from a political-genealogical perspective will necessarily reveal it as more of a social appearance of gender than of a natural attribute to sexual dichotomy, as she says, A political genealogy of gender ontologies, if it is successful, will deconstruct the substantive appearance of gender into its constitutive acts and locate and account for those acts within the compulsory frames set by the various forces that police the social appearance of gender. (44) Butler’s Gender Performativity is rigid in the sense that it does not allow one to choose any particular gender to act upon. Her concept of Performativity is a process of constructing gender through repeated actions that a society assigns to a human being of particular sex. Indeed this process is â€Å"a set of repeated acts within a highly rigid regulatory frame† (43). Obviously the reiteration of the gendered activities occurs â€Å"within a highly rigid regulatory frame† that the society sets for its members. In this regulatory frame of the society, â€Å"the script† of performance allow the members to assumes a constrained and predefined role assigned to a particular sex and he or she â€Å"has a limited number of â€Å"costumes† from which to make a constrained choice of gender style† (Salih 56). Again elaborating the process of developing gender through the reiterated action, Butler says that â€Å"gender proves to be performance†” that is, constituting the identity it is purported to be. In this sense, gender is always a doing, though not a doing by a subject who might be said to pre-exist the deed.† (33) This constitution of

Jasper Conran Coursework Example | Topics and Well Written Essays - 2250 words

Jasper Conran - Coursework Example Jasper Conran is considered to be amongst the greatest contemporary artists and in recognition of his contribution to the fashion industry was honored with the Order of the British Crown in 2008. After Jasper Conran became associated with the Debenhams Store that stocked and marketed his J Line women’s wear that was launched in 1996, several of his other range of products began to be accepted through the store. In fact, his most successful venture has been his association with Debenhams, after which the sale of his line of accessories, men’s wear, women’s wear, hosiery, children wear and homeware grew exponentially. Jasper Conran has the distinction of being recognized with credibility in the world of costume designing. He has designed dresses for more than 15 theatre, opera and ballet productions (Ewing and Mackrell, 2006). Presently, his line of products has vastly expanded and includes lingerie, children’s wear, bridal wear, home wear, hosiery, jeans an d men’s wear. In 1999, Jasper Conran had started designing his signature brands of crystal following his partnership with Waterfold. This effort led to the introduction of four exclusive lines for Waterford and other table ware collections of bone china, which were also supplied to Wedgewood. The Wedgewood Collection by Jasper Conran is now the top selling porcelain table ware in the U.K. Jasper Conran launched his signature fragrance in 2003 and in 2005 he launched his most successful colorful fragrances; Jasper Conran II Man and Woman. In 2004, Jasper Conran designed a series of wallpapers and fabrics for the Designers’ Guild in London. At this time, Jasper Conran also designed an exclusive collection of fashionable fire places for Chesney’s in London. Jasper Conran is credited with having a unique British receptivity and his signature is exclusive because of his cuts and ensuing silhouette that remain unparalleled by other designers. Jasper Conran has often b een said to be the Calvin Klein of London. He created collections for men and women that represented sophisticated and classic lines. In 1986, he was declared as the Fashion Designer of the Year by the British Fashion Council, after which he struck a balance between British culture and international fashion. Jasper Conran was inspired by earlier Coco Chanel designs and American looks of Claire McCardell. His designs have been applauded for his outcomes generated from his retro styles and modern sophistication that were brought forth with pop over and monastic dresses. He is well recognized for his elegant adaptations of conventional British tweed formals. Conran’s ability and recognition was given a boost primarily because of his use of color combinations that were introduced in his 1992 collection. His evening wear is characteristic of a clean line in each garment that is brightened with cobalt and fuchsia. Founder’s Philosophy Capture any statements made by the desig ner or brand company about their philosophy e.g. attitudes to the environment. Jasper Conran is recognized as an authority in British styles, tailoring and designs that are characterized by a simple philosophy. His pieces are created so that they are used and enjoyed and are a pleasure to hold and to watch. Conran was much impacted by Jean Muir and still considers him as his mentor in fashion styles.

The core challenges of managing diversity in the workplace today Essay - 1

The core challenges of managing diversity in the workplace today - Essay Example Thus, it is important to consider the behavioral aspects of human resources. As important factor that determines their behavior is their backgrounds, which are unique in several ways. Such uniqueness differentiates one from other; and hence the entire workforce becomes diverse in several respects. This essay addresses the issues arising from managing diverse workforce. To place the essay in a perspective, the following section explores the diverse characteristics of workforce. This essay would subsequently explore how best this diverse workforce could be managed. There are several ways of defining diversity of labor force. In a simplest form, the diversity can be associated with the uniqueness of labor force - as every individual tends to exhibit behavior that is unique to the individual concerned. Ferris, Frink and Galang define diversity as, â€Å".. any attribute that humans are likely to use to tell themselves, ‘that person is different from me† (Ferris, Frink and Galang, 1993, p. 42). In this case, individuals are taken as unit of analysis. Considering the number of labors employed by any organization, it is near impossible to address workforce by taking individuals as a category. This requires some aggregation, and the criteria adopted should reflect the diversity. While the individual differences are important, these authors go on to suggest that the larger factors such as race, sex, age, values, and cultural norms should be taken into account while understanding the diversity of workforce. Thus, Westerns workers become one category; whereas Asian workers become another category. Within Western society, the English workers are different from that of German and French Workers. Thus diversity of workforce can be understood in different ways depending upon the context and the analytical purpose. Within America, there is lots of diversity of workforce due to

Toyota vs GM( situation during the crisis 2008) Research Paper

Toyota vs GM( situation during the crisis 2008) - Research Paper Example The motor vehicle industry in the US was particularly hard hit by the economic meltdown to an extent that some automobile giants had to be bailed out financially to rescue them. Even if Toyota’s performance was also affected by the economic crunch, the relative better performance against General Motors’s was contributed by Toyota’s manufacturing policy adopted at the company level. Popularly known as the Toyota Production System (TPS), the workforce is motivated to work and contribute actively to the maximization of output and innovation. There is a good tradition at the Toyota production plants concerning industrial elations characterized by the harmonious management of the same. Toyota has been able to successfully handle the pressure of exerted by radical unions and facilitated favorable enterprise unions. According to Bunkley and Vlasic (1), the motor vehicle industry’s performance in 2008 was the worst since 1993 as under a million units only were sold in the US alone. Perhaps, this explains why the General Motors’s performance declined. Toyotas’ performance went down by twenty four per cent while General Motors’s sales decline was by about sixteen percent in 2008. General Motors’s flop translated to losses amounting to over fifteen billion US$ while Toyota’s loss was about a third of General Motors’s failure. The performance dwindling at Toyota was the worst drop in the last two decades, and losses the worst in its entire 72 years of existence, even if it was relatively a better performance than that achieved by General Motors The differential performance by the two motor vehicle companies can be said to be largely as a result of forces beyond management control. Global economic performance was the major factor that poor sales in the motor industry can be attributed to (Wad, 9). At the corporation management level, there was little intervention that could have been adopted

Bus 303 Practice Midterm Essay Example for Free

Bus 303 Practice Midterm Essay Characters: Cathy and Dave, a well-to-do professional couple Al, a real estate salesman Cathy and Dave are young, upwardly mobile. They hold good professional jobs in downtown Chicago. One day Cathy received an invitation in-the mail, from a resort called Green Acres (GA), which was located near the mountains, about eight hour driving time from Chicago. The mailer invited the young couple to spend two nights free of cost and receive $50 for expenses. All they had to do in return was to listen to a presentation, see a video, and take a tour of the resort for about two hours. Additional conditions included 24 hour advance booking of the room with 24 hour notice for cancellations, and a valid credit card. Green Acres would charge $50 for a no show. Although the letter made no mention of it, Cathy and Dave knew the invitation was a real estate promotion and guessed that the two hours with the GA staff meant a hard sell for a condo or a timeshare near a lake or a golf course, something they did not want. They decided to take the offer anyway in order to get a free vacation and arranged to visit GA the following weekend. Cathy and Dave had a good time at GA. The only sour point of the trip was the last exchange they had with Al the salesman. At the end of the two hour presentation when Cathy and Dave had refused to buy any GA properties, Al looked at Dave in frustration and said, â€Å"If you knew you weren’t going to buy any property here, why did you come? Our company spent $300 to get you down here, and you have taken food off my family’s table. What you did is immoral. Please don’t do it again. At this Dave retorted, â€Å"Your letter was clear, there was nothing in it that said a purchase of real estate was involved, and we had no obligation to buy anything from you. Your invitation was unconditional, I don’t owe you or your family anything and I resent what you just said.† At the end of this uncomfortable exchange, Cathy and Dave left the room with an unpleasant feeling. But the unpleasant feelings did not last long because the drive back through the mountain s was truly spectacular. After a few days Cathy said to Dave, â€Å"You know, Im still mad about what Al said to us at Green Acres. Should we write to his boss, or to the real estate board or to some government agency? You know, if we don’t do something, some poor unsuspecting people might fall for their gimmicks!† Dave replied, â€Å"No, I dont think we should waste any time on this. Most people know, or should know what they are getting into-there are no free lunches! Besides if we complain, Al may lose his job and when we’ll be really taking the food from his family’s table!† What Are the Relevant Facts? 1. Cathy and Dave are educated and well paid. 2. They received an unsolicited invitation from Green Acres (GA). 3. The invitation had nothing in it that said they had to buy anything from GA. 4. They correctly guessed that the GA sales staff would put pressure on them to buy real estate. 5. GA was eight hours driving time from Chicago. 6. Al made a sales presentation. 7. Cathy and Dave listened to the presentation. 8. Al said Cathy and Dave had acted immorally and had deprived him of a chance of earning a sales commission. 9. Dave said that they had fulfilled their obligation, as outlined in the invitation, and had not acted incorrectly. What Are the Ethical Issues? 1. What is the role of inducements in marketing? 2. What is the responsibility of individuals who accept inducements? Do they have any moral obligations to purchase goods if they accept free gifts from merchants? 3. Is giving attractive gifts to potential buyers an ethical practice? Does the size of the gift or the inducement matter? 4. Cathy and Dave were sophisticated, educated city folk and did not feel pressured to buy from GA. Do less educated or less sophisticated consumers feel pressured to buy merchandise under enticements of gifts? Would such business practice be considered ethical? 5. Should Cathy and Dave complain so that other vulnerable people may not be pressured into buying expensive property they do not want? Who Are the Primary Stakeholders? †¢ Cathy and Dave †¢ Al †¢ GA †¢ GA’s stockholders †¢ Other potential consumers, especially the vulnerable ones What Are the Possible Alternatives? 1. Cathy and Dave can forget the incident and do nothing. 2. They can file a complaint with GA. 3. They can file a complaint with the appropriate authorities. 4. They can write to Al. What Are the Ethics of the Alternatives? 1. What is the best course of action for Cathy and Dave from the moral standpoint? What is the best course of action that Cathy and Dave take that will provide the greatest benefit to the greatest number? 2. Do Cathy and Dave and other potential customers have rights not to be pressured or induced into actions they may not wish to take? Do GA and Al have rights to pursue their business and personal interests? Were any rights violated? 3. What is the just thing to do in this case? Which alternative distributes the burdens and responsibilities fairly? If Cathy and Dave act and if GA improves its practices everyone except Al may benefit. Not complaining may mean Al will continue his tactics and undermine GA’s goals assuming that word would get around and additional customers will be offended. What Are the Practical Constraints? None. What Actions Should Be Taken? 1. What should Cathy and Dave do? 2. Which alternative would you choose? 3. Which approach (utilitarian, rights, or justice) makes the most sense to you in this situation? Clearly, no action could mean unsuspecting people may be lured into buying expensive real estate with potentially severe consequences. Complaints could lead to improved practice and better performance but could lead to the loss of Al’s job. 4. What is the right thing to do?

Managing Customer Relationships: Case Studies on Loyalty

Managing Customer Relationships: Case Studies on Loyalty CRM This component will focus on managing customer relationships with the organization in order to enhance customer loyalty. Moreover, it will also discuss on the aspects of the virtual world and the strategy which will be implemented to use YouTube as a vehicle to communicate with the customers. Business Dilemma Yes I believe that the most influential person in cafà © is the customer. Customers can help the Broadway Cafà © by increasing the sales of the cafà © and also they can help in promoting our cafà ©. For instance, if a customer comes to our cafà © and finds the service good and enjoys the food then that particular customer would definitely go and tell his/her friends and families about our cafà © and in this way many more customers will start coming to our cafà ©. In order to attract more customers we need to understand the needs of the customers and we need to find ways in which our cafà © can satisfy their needs. Customers will go away if the cafà © does not meet their expectation since customers nowadays have become more demanding. Moving on, it is very essential to give proper service to customers because customers can also hurt the cafà ©. If proper service is not provided to them then they can easily make a complaint about our cafà © and this can harm our reputation in the market. Sales of any business are based on customers and in order to maintain the customers we need to develop a customer relationship management strategy. We need to find ways in which we can improve our services and attract more customers because customers play an important role in the success of our cafà ©. As seen in I hate Dell.net that customers and employees are allowed to post their complaints on websites so it is very important for every business to serve its customers properly so that they dont post any complaints and hurt the reputation of the business. (SN Web Consulting), (I hate Dell.net). Yes our employees also believe that customers are the most important part of the cafà ©. Employees who work in our cafà © understand that it is very important to provide customers with proper service. Every top management expects their employees to practice a good customer relationship. Employees are employed in any company so that they can work and serve customers and they are judged upon how well they serve their customers. The Broadway cafà © can offer reward programs such as bonus to its employees in order for them to work hard and maintain customer satisfaction.   Therefore, employee that is most helpful to customers can be rewarded. Making Business Decision 1 â€Å"Virtual world can help people meet, collaborate, plan, visualize, train and learn together.† (How virtual world can help real world business, 2010). Second life and virtual world are playing an important role in a success of a business. Many businesses are developing virtual world in order to incorporate it into their business and increase profits. Also now businesses have realized that doing business in virtual world can solve problems which are faced in real world such as, communication, costs and training etc. In real world it is very hard for every employee to interact with other employees and work together but through virtual world it becomes easier to communicate with every employee and work together. (How virtual world can help real world business, 2010) Moving on, Advertising in virtual world can maximize our customers and this will also lead to a reduction in production costs. Many customers nowadays like watching videos on internet and they mostly like those videos that are presented in funny structure and which has all information regarding the product. Hence, with the use of videos we can advertise and in this way it will reach to customers more quickly and it would be far more effective. Also there will be a reduction in travelling costs as people can communicate in virtual world and save time and costs on travelling down to each others office for meetings etc. (Lowe, 2009). In virtual world products are displayed in different forms for different businesses and in some you can test out the product how it looks on you and it allow people to see or use them before you actually purchase the product. Virtual world is a very useful tool for people to be able to meet virtually and also get full information about a particular product. Also it increases brand visibility and facilitates a new customer base. Therefore, it could be said that virtual can really make work easier for business in real world. (Saltzman, 2008). Customer relationship will be different in a virtual world is through that there will be no physical interaction amongst customers and employees. In virtual world customers can express themselves properly for what they want and they can also state their views on which type of product they are looking for. Here customers will get an experience of how things will be at store, the surrounding and the types of products that are sold. Moving on, in virtual world customers will be able to make complaints about the product but they will have to wait on the response from the company regarding their complaint. In order to manage customer relationships in this new virtual environment you need to be prompt while providing feedback to customers. For instance you should try to answer a customers query within 24 hours. Also try to deal with customer complaints in correct manner so that they dont get offended. You need to be polite and attentive with customers either in real world or virtual world customers are one of the major factor in contributing to business world. Furthermore try to follow up with every customers concern. (Baley, 2011). Supporting traditional customers are the customers in real world. Supporting second life customers will be different in a way that in second life it will be more advanced and more expensive to implement. In second life only those users who are fully equipped with the latest computing hardware can have equal access to second life. Also in second life a new customer will need to take some time getting familiarize with the second life world while for traditional customers it is not so complicated. (Chia Yao Lee, 2007). In second life customers can interact with the employees at the same time in its avatar forms but on web site customers are unable to interact they are just able to email each other. If any product is displayed on web site, then a customer can only view the image of the product and price of it and can just place an order while in second life customers get chance to try the product on themselves and if it suits them only then they purchase it. Advertising on web site is much cheaper compared to second life but in this modern world second life is more acceptable as it provides customers with maximum satisfaction in regards to what a customer actually wants and is looking for. The security issue which you might encounter in second life is authentication and identity theft. People ‘interact in virtual world via avatars and new accounts can be opened†. (Beer, 2007)There will be times when there will be multiple avatars and it will be hard to ensure which avatar represents whom and even if that particular avatar represents to actual person then it will be hard to know to whom it is actually associated to. Moving on, confidential and sensitive information shouldnt be discussed in a second life because it is not so secured. For instance, the information exchanged texts and chats may not be private. (Beer, 2007). Also theft of virtual objects example, stealing of avatar clothes, virtual buildings designs etc. There can be unauthorized use of real world brand name and trade mark. Furthermore payment and transaction integrity can be an issue too. As there is a risk for virtual wallets and inventory to get stolen. (Chia Yao Lee, 2007). Some of the ethical issue is â€Å"defamation and disparagement meaning spreading of false rumors and misleading information. There can be disparagement of virtual and real world products† (Chia Yao Lee, 2007) . Moving on, people having fake identity are not an ethical behavior. Also â€Å"vandalism and harassment† (Chia Yao Lee, 2007) is an ethical issue, damaging of virtual objects and virtual locations. (Chia Yao Lee, 2007). Making business decision 2 YouTube would help in communicating with customers about the unusual long waits for frappachunios and cappuccinos through a video. As JetBlues founder apologized to its customers via YouTube for the cancellation of flights, thats how Broadway cafà © can show a video to their customers on the implementation of new espresso machine and how employees are still getting used to it. You can show in the video that customers who are willing to have frappachnios and cappuccinos, they can place their order in advance, so once it gets ready then the employee can contact their customers and then customers can come and have their farppachnios and cappuccinos and enjoy the drink rather then waiting in lines for the order and getting frustrated. Since most of the people go on YouTube so it will be best to upload a video about this problem on YouTube so that majority of the customers will see the video and place their order in advance. Moving on, the four new employees who have been employed recently are having difficulty understanding the new machine, so the old employees are most of the time assisting the new ones. In this way much time is wasted and employees are not able to attain to customers. Therefore, you can also upload a video on YouTube regarding on the usage of the new machine so that new employees can view that video and can learn from there on how to use the new machine rather than always asking the old employees assistance. In this way the problems can be rectified. Some of the Pros of using YouTube as a customer communication vehicle are that many people nowadays watch videos on YouTube and thus, advertising on it will be very beneficial for the cafà ©. You can watch the video for free and also Broadway Cafà © can express its creativity of the cafà © and its variety of products on YouTube easily and in more advanced form. Furthermore, advertising on YouTube will result in reduction in marketing cost and it is very useful and much effective then advertising in real world. (Feldman) Some of the cons of using YouTube as a customer communication vehicle is that, the video uploaded on YouTube can be viewed by everyone. Since it is viewable by everyone so everyone who views it can post comment. Some times some people post bad comments which can harm Broadway cafà ©s image and reputation. (Feldman).â€Å"Try to avoid spam approach otherwise viewers will stop watching any video that has been uploaded by the cafà ©.† (Feldman). Yes there are other technologies which could be used as a customer communication vehicle. Websites such as social networking for instance, MySpace, Facebook. Nowadays people enjoy social networking, so publishing on website such as Facebook will be very beneficial since many people will get to view the Broadway Cafà ©s website and this will attract more customers. We can also use Blogs. It can be used to promote products, therefore, Broadway cafà © can use Blogs to promote their products and increase sales. (SN Web Consulting). Apply Your Knowledge Currently the Broadway cafà ©s quality of data within the system is low. It has become difficult to determine which customers are ordering what type of food or music. Having quality information means, to have accurate and up to date information. As for Broadway cafà © their data is not up to date and accurate. Quality information should be free from duplication error meaning not having two names for a particular product which becomes hard to identify under which product name the product should be charged. There shouldnt be any confusion while obtaining certain information. (What is data quality). It is very important to have high quality information because it will determine the success of the cafà © in future and also enable for the cafà © to have a good reputation in the market. Most of the times customers are dissatisfied with the low quality information presented by businesses therefore, it is extremely important to have high quality information so that customers are satisfied. Proper information makes it easy for customers to place orders and also it becomes easy for employees to understand the order and serve the customer with the correct order. High quality information would lead to better decisions to be made and boost more profitability for the business. It can obtain competitive advantage in the market and also achieve employees and customer satisfaction which would enable cafà © to achieve the organisational goal. Furthermore, low quality information simply means not having accurate and up to date information about a particular product. Low quality information mostly results in lose of customers because of customer dissatisfaction. Customers who places order expects to receive the correct product. Moving on, Cafe is facing difficulties in determining which customer has ordered which product. This is due to, the poor quality of data been entered into the system. Low quality information will result in poor decisions made .Also many customers who will be dissatisfied with the service provided will also stop coming to the cafà © and this will affect the cafà © and its profitability. The way in which the Broadway Cafà © could understand its customers is by knowing how much each customer purchases and who all are the valuable customers. This can be done by taking account of the customer ID and calculating the sales for the particular customer for all the years. In this way we will better understand our customers and find ways to retain them. Moreover, by evaluating the products and stock on hand figure. Broadway Cafà © can focus on marketing of those products more which are selling fast, because this would satisfy the customers needs and also increase sales. There are many data quality issues as noticed in CRM_AYK.xls. The data presented is very confusing. For instance, the product name  ½ cup of coffee for coffee sales, it is stated two times differently. First it is named as  ½ cup of coffee and then named as  ½ Cup of Coffee, so when a customer places order for  ½ cup of coffee the data is entered incorrectly. Therefore, to avoid confusion they should just keep one properly spelt name of  ½ cup of coffee. Also data presented under heading ‘Other it does not state any dollar value so we can not state that what actually the figures under the heading ‘Other depicts and how to take account of the figures. Some of the figures are negative so it is very hard to analyse that what the negative figure means. Maybe they are recording some products under one general heading as ‘Other. To avoid this issue the company can just record the products under its respective headings rather then putting it all under one as ‘Other which is ambiguous. It also shows negative amounts which needs to be clarified as, what it means and how it should be taken into account. The Cafà © needs to keep track of the stock and the system should automatically depict that how much stock is left for instance, if a Music CD is sold then the system should automatically decrease one Music CD from the stock record and also show how many more Music CDs are left. Moving on, when identifying the best selling product it is hard to indicate whether to take into account the highest number of sales of the highest number of product sold or the profitability of the products or whether to just take into account the highest number of product sold. We have assumed and taken into account the customer ID and the total amount of sales for each customer for all the years and have analysed upon the highest number of sales as the best customer. Upon analysing the customers with their highest number of sales amount for all the years we see that customer number 305668 has the highest sales amount of $49647.45 and is regraded as the best customer. In past 5years it could be said that these customers have purchased a lot from Broadway Cafà © which is very good and we need to retain these customers by providing them with better service and meeting their expectations. There are many marketing campaigns which need to be used in order to retain our valuable customers. The cafà © should increase in its customer satisfaction and loyalty and try to understand a customers needs. The cafà © can have a promotional activity such as rewards for best customer of the year and the best customer wins prizes. Moreover, cafà © can offer discounts to valuable customers in order to retain those customers. We have assumed that in order to determine the best selling product and the worst selling product we looked at the total sales figure of the best and worst types of products sold and not the units because it was a little confusing. We havent taken into account any value from column heading other because it is very ambiguous, it does not have dollar value so it is hard to determine whether the amounts are in terms of dollars or units. Also it has negative figures so if it is a sale amount then how can it be in negative and how to take account of it. Therefore, we have not taken any data from column heading other in calculation of all the questions above.

Ethical Decision Making In Nursing Scholarly Nursing Essay

Ethical Decision Making In Nursing Scholarly Nursing Essay Nurses are constantly confronting various ethical issues in their everyday clinical practice. An ethical dilemma is complex situation emerging from the conflict between moral obligations in which complying with one would result in contravening another (College of Nurses of Ontario [CNO], 2009). Nurses using CNOs ethical conducts and decision-making framework will help in directing their ethical course of action. This framework involves the use of moral component such as claim, evidence, warrant, basis, rebuttal and ethical decision to guide in resolving the conflict (Arnold Boggs, 2011). Thus, the aim of this paper is to use ethical decision-making framework step by step in exploring an ethical issue by analyzing a pediatric case study to make significant decisions. Claim is the first moral component of the framework. It emphasizes on various dilemmas arising from the case study such as pediatric advance directive, consent to treatment by being competent minor and decision-making capacity. The ethical dilemma arises from this case study is whether to choose wishes of adolescent patient considering his treatment or should the wishes of his parents outweigh his request. The case study describes Kyle 14 years old male who has stake in outcome of the decision, and suffering from lymphocytic leukemia cancer. The case study involves Kyle as patient with physicians and his parents to determine the care in best interest of patient. The involved Physicians in care stated Kyles health is deteriorating and not responding to the chemotherapy treatment. Hence, the value of Kyles parents is to continue with the chemotherapy treatment in hope to work and prolong his life. However, Kyle having different point of view, refused to take any heroic measure and aske d for DNR order to be placed in his chart. This way, his parents value would be violated if nurse chooses to accept the decision of Kyle. According to article by Tabak and zvi (2008), patient being mature minor competent has right to refuse treatment and is allowed to choose decisions regarding all the aspects of his treatment. Hence, nurse is caught in conflict between parents and Kyle. Thus, Kyle being in client center care, whichever decision nurse chooses from patient and parents will impact the Kyles care. The evidence is next moral component of the framework. According to the scenario, physician sharing information with patient about the health status shows their mutual trust in relationship. This relationship indicates Kyles right to know as being cognitively capable to understand pros and cons of the treatment and participate in the discussion. According to Tabak and zvi (2009), the norm of informed consent is that patient has right to know truthful information about his health status from health care professionals to make informed decisions. From the case study another evidence indicates, Kyle being cognitively mature adolescent with a chronic illness (at the age of 5), knowledge to make informed decisions (DNR) and, experienced with treatments (several dose of chemotherapy). According to the article by Tabak and Zvi (2008), if the adolescent being minor is coping with long term and life threatening situation then patient is cognitively aware of the nature of the illness and has ri ght to give consent. With this fact, his parents are seizing over his autonomy by denying his choices or capacity to make decisions. According to the article by Rogers, Alex, Macdoland, Gallant and Austin (2009), states that allowing children to express and offering choices escalates their quality of life and dignity. In this case, parents emotional grief for child may prevent them understanding childs moral value or quality of life. It seems parents attachment with child making them not to understand childs perception of suffering from medications and wishes to extend his life even if it has to do with holding on to the hope of future medication to work (Macgrawth Phillip, 2008). As a result, parents are going against standards and not performing critical thinking. The evidences found in the case study are true, relevant to make decision, but lacks in sufficiency due to having inadequate in-depth reasoning behind klyes decisions. Warrant is another part of the framework. It requires using professional standard of care, and legal precedents and policies. If I were a nurse confronting ethical dilemma conflict between patient and parents decision over treatment, I would critically examine choices using professional standards. First thing I will take childs age into consideration for informed consent. As stated in pediatric Cancer Society (CPS) (2008), in Ontario there is no age of consent. However, there is mature minor right where patient not being adult in age, but cognitively able are allowed to consider the treatment choices and alternatives based on the evaluation of consequences. This explains Kyle being only 14 years old is able to give consent of refusing treatment, which is on his best interest along with knowing his nature of treatment. As well as, according to CPS (2008), when benefit of the treatment overweighs burden it should be respected. Similarly, Kyles choosing to preserve his quality of life o verweighs the option of treatment associated with pain and suffering which should be respected. Moreover, according to CNA (2008) code of ethics, under promoting and respecting informed decision-making, nurses have right to advocate for the patient if his/her rights are being influences by others decisions. In this case, by abiding this code, I would recognize the kyles right and support his capability to withdraw or withhold the consent for treatment regardless of his parents request. Furthermore, according the CNOs (2009) practice standard ethics clients well-being and client choice are relevant ethical values for nurse when parents and patients view are differentiated in what is beneficial. I as a nurse without judging would evaluate, respect and determine the rationale for the chosen option by parents and patient in terms of benefit vs. risk to assist in making decision. By abiding professional standards and policies will help me as a nurse to have evidence based rationale to de liver ethical clinical care to Kyle. Basis is the next component in the framework involves ethical principles. In this scenario, autonomy, beneficence, and veracity are ethical principles used as guide to analyze ethical issue (Arnold Boggs, 2011). Autonomy refers to patients right to make informed decision about his/her medical care without having anyones influence on it. In this case, parents desired decision takes over Kyles autonomy by contradicting his decision-making capacity (being minor) regarding his treatment and DNR options. Hence, allowing Kyle to make informed decision by allowing him to express his preference, concerns, and wishes would respect his autonomy and will preserve his dignity (Whitty-Rogers et al., 2009). Another principle, beneficence requires to prevent harm to others. In this scenario, kyles going through chemotherapy treatment shows no improvement (beneficences), yet him going through this process for prolong life will increase his pain and suffering. From parental perception, treatment hel ping to prolong lifetime indicates harm in hope of beneficences. For parents, treatment adding to survival period over side effects would appear as convenient option to accept (Mcgrath Phillip, 2008). Last ethical principle veracity refers to responsibility of telling truth. In this case scenario physician or HCP has provided truthful information to patient and family regarding health status and effectiveness of treatment. Hence, there is no other information hidden from patient to help making informed decision. Hence, it is significance for nurse to continue using this principle to support and oppose argument made by each person to solve the conflict. In addition, rebuttal is another component of framework. It focuses on costs and benefits of each choices. The benefit of the choice made by Kyle will alleviate his suffering by refusing the unresponsive treatment and DNR, which will increase his quality of life. It will strengthen the trust in nurse-patient relationship. On the other hand the risk associated with Kyles choice shortens the quantity of life due to having no treatment and DNR actions to rescue his life. Another harm associated is that it would hinder the relationship between parents-patient and nurse-family due to opposing their request. Furthermore, the benefits associated with parental choices of continuing treatment will prolong their and Kyles time of togetherness. As well as, risk associated with parents choice will escalate the pain and suffering of patient by reducing the quality of life. This violates the ethical principle of choosing non-maleficence for the hope of beneficence and reducing patients autonomy an d dignity. As denying parents preference can hinder trusting nurse-patient relationship. Especially when trust, respect and honesty are essential to meet the health care needs of patient and in facilitating end of life care decision making (RNAO, 2006). Although, alternatives could be arranging meeting with parents and patient will help to understand each others perception, as well as allowing to accommodate/negotiate any choices to reach mutual decision. This way parents might be able to see the suffering and pain that treatment brings for child in order to prolong time. Also, Kyle would be able to understand emotional side of parents where his life is more valuable and beneficial over side effect of the treatment. As a result, palliative care could be an alternative option in progressive illness to ease quality of life with quantity of life. Palliative care can benefit in relieving the suffering in holistic way of patients life. For example, chemotherapy being used can have medica tions to relieve side effects of nausea to minimize the suffering (Mcgrath phillip, 2008). As well as, choosing to continue with the unresponsive chemotherapy treatment (side effects) with palliative care may limit the patients quality of life. At last, a nurse being reasonably prudent and ethical should apply moral principles in decision-making. The primary object of the nurse would be to identify ethical issue. The ethical issue in this case study is adolescents treatment decision conflicts with parents decision in determining authority for decision-making. Then nurse will evaluate the evident data to obtain all the relevant and sufficient information. Moreover, nurse should have understanding of CNA, CNOs code of ethics, and RNAO BPGs to have knowledge regarding law, legal action and to have evidence-based rationale in guiding the decision-making process. Nurse would evaluate the claim by recognizing moral reasoning in each persons perspective. According to CNA (2008) values, under client wellbeing and choices, nurse should respect family and patients opinion. Nurse should make parents acknowledge about the adolescents right in making decision. If patient is mature minor and competent to make informed decision then nurse should advocate for patient even if its opposes parental request. Last but not least, nurse should weigh risk and benefits of each persons choices in terms of possible long terms and short-term consequences. Hence, nurse can offer alternative options by collaborating with other HCP if necessary to balance and develop mutual goal between HCP, patient and parents. In conclusion, to achieve resolution in ethical dilemma involves critical thinking. This paper has analyzed an ethical dilemma in determining whether is it Kyle or parents, who has authority to take decision regarding treatment. It evaluated others factors such as pediatric age consent, and being cognitively competent to understand the consequences that could influence the decision-making. Paper also included three nursing journal to support the evidence, professional standards, and ethical principles to direct decision-making. At last, being ethical nurse, to determine decision in patients best interest, possible consequences from the choices were outweighed in terms of risk and benefits. Thus, the use of decision making framework facilitated in deciding what is morally and ethically acceptable in patients best interest while facing ethical dilemma. Kyle is a 14 year old male diagnosed with acute lymphocytic leukemia at age 5. He has endured multiple relapses requiring several rounds of chemotherapy with short periods of remission. He has been readmitted to the paediatric oncology unit after metastases to his lungs and brain have been found. During a family meeting to discuss treatment options, Kyles attending physician explains that the cancer is rapidly progressing and unresponsive to treatment. Kyle feels that he has endured enough and does not want any further heroic measures and has asked that a DNR (do not resuscitate order) be placed in his chart. Kyles parents do not agree with this course of action and are holding onto to hope that more treatment may prolong his life.

A World Unknown (my Trip To Europe) Essay -- essays research papers

Ever since I was a little girl I dreamed about traveling overseas. Strange lands, exciting places, and new cultures have always fascinated me. I've always wondered what it would be like to speak another language, to grow up learning different customs, or to live in a completely different way than I do now. This past summer my dream finally came true. I got to travel to England, France, Switzerland, and Germany with Mme. Kelly and five other girls, and suddenly the world was at my fingertips. England's green hills and city life is unforgettable. Kensington, Westminster Abby, and Piccadelli Circus are just a few parts of London full of historic cathedrals, quaint little cafes, and amazing shopping places. Harrods, where the royal family shops, supposedly sales any and everything. My favorite experience in London was riding The Underground to see the broadway play Fosse and watching the changing of the guards at Buckingham Palace. England overall isn't too different from the States. The same language is spoken and their currency, the pound, is very similar to an U.S. dollar. However, driving on the left side of the road is hard to get use to. The Eiffel Tower, The Arc de Triomphe, The Lourve, The obelisk, La Place de la Concorde, and Notre Dame are all located in the heart of Paris, France. Paris with its French cuisine, romantic atmosphere and historical self-being fills you with a sense of complete contentment. I'll never forget sitting at a French cafe, eating a baguette, ...

The History, Theory, and Evolution of Magical Realism Essay -- Literat

The History, Theory, and Evolution of Magical Realism      Ã‚  Ã‚  Ã‚   What comes to mind when one hears the word "magical"? He or she probably thinks of charms, spells, wizards, and disappearing doves. The term "Realism" may represent the everyday world-that with which we are already familiar. Could these two words ever be coupled together to represent one idea? Magical Realism represents the marriage of these two words. A name originally given to a new art form in the early twentieth century, Magical Realism evolved into a literary genre and now represents much more-an attitude, the window through which to view the world, a philosophy of life. By examining the history, theory, and evolution of Magical Realism, this term, seemingly an oxymoron, will make sense. The term Magical Realism is thought by most critics to have originated in the early twentieth century as a new art form. Franz Roh, to whom we attribute having coined the term, describes this "new" art form in his 1925 article "Magical Realism: Post Expressionism." Roh defines Magical Realism through a chronological examination of artistic styles preceding this "new art." The two periods on which he focuses primarily are Impressionism and Expressionism. Impressionism, which preceded Expressionism, focused on the artists' desire to portray something that existed in reality. An artist may examine the texture, light, or the shapes of an object. The portrayal was simply a caricature of reality, with no significant meaning or stimulation other than the obvious, realistic qualities with which viewers were already familiar. Expressionism, in contrast, sought to portray something with a very deep meaning, refusing to portray reality because it was too mundane and familiar. Intelle... ... Works Cited Chanady, Amaryll. "The Territorialization of the Imaginary in Latin America: Self-Affirmation and Resistance to Metropolitan Paradigms." Magical Realism: Theory, History, Community. Ed. Lois Parkinson Zamora and Wendy B. Faris. Durham, N.C.: Duke UP, 1995: 125-144. Flores, Angel. "Magical Realism in Spanish American Fiction." Magical Realism: Theory, History, Community. Ed. Lois Parkinson Zamora and Wendy B. Faris. Durham, N.C.: Duke UP, 1995: 109-117. Leal, Luis. "Magical Realism in Spanish American Literature." Magical Realism: Theory, History, Community. Ed. Lois Parkinson Zamora and Wendy B. Faris. Durham, N.C.: Duke UP, 1995: 119-124. Roh, Franz. "Magic Realism: Post-Expressionism." Magical Realism: Theory, History, Community. Ed. Lois Parkinson Zamora and Wendy B. Faris. Durham, N.C.: Duke UP,1995: 15-31.   

Essay --

Hello everyone! I am thrilled to announce that I will once again be miniaturized along with my submarine and take you on another Fantastic Voyage inside the human body. In case you have forgotten the details of our last journey, my sub and I will be shrunken down to be 8 microns long. This time I will be swallowed by Fred, a 55 year old man, while he enjoys a hamburger, French fries, and root beer. As I pilot my way through his body, I will be describing the process of digestion and what major structures I see and come across. Can you imagine being part of someone’s meal? Neither can I, yet here I am being chewed and mixed with a juicy burger by Fred’s teeth. As Fred enjoys his meal, the first part of digestion is happening in his oral cavity. Fred’s burger is a mixture of carbohydrates, lipids, and proteins. As he chews and moves his food around with the help of his tongue, I can see his saliva coming from different angles and mixing with his food. There are three pairs of salivary glands, the parotids, submandibulars, and sublinguals. They secrete most (about 1L) of the saliva produced each day in an adult. (Thibodeau & Patton, 2008, pg397) Saliva contains mucus and a digestive enzyme called salivary amylase. As you can see here, the process of chewing combined with this mucus is allowing the food to break down into a small bolus. After this process I am now mixed up with the bolus and with the help of Fred’s tongue, I have began moving down into the pharynx and then down t o this muscular tube called the esophagus. The esophagus is a stretchy pipe, about 25 centimeters that carries food and liquids from the throat to the stomach for digestion after it has been chewed and chemically softened in the mouth. (InnerBody, 2013) ... ...nce: Thibodeau, G., Patton, K. (2008). Structure and Function of the Body (13th ed.). St. Louis, MO: Mosby Elsevier Publishing. InnerBody, Digestive System. (2013). Retrieved from http://www.innerbody.com/image/digeov.html KidsHealth (1995). Your Digestive System, On the way down. Retrieved from http://kidshealth.org/kid/htbw/digestive_system.html# Inner Body, Superior Mesenteric Artery. (1999). Retrieved from http://www.innerbody.com/image_dige08/card25.html Coffman, M. A. (n.d.). The Absorption of Food by the Human Body | Healthy Eating | SF Gate. Retrieved from http://healthyeating.sfgate.com/absorption-food-human-body-4100.html Oza, N., & Cooper, D. (2011, May 18). How Does the Human Body Maintain Homeostasis? How Chemicals and Organs Work Together to Keep the Body in Balance. Retrieved from http://www.brighthub.com/science/medical/articles/111342.aspx

Preparation and analysis of inorganic and organic compounds Essay

Task 1 titration of sodium hydroxide with hydrochloric acid In this experiment the sodium hydroxide is neutralized with Hydrochloric acid to produce sodium chloride (the soluble salt) it is then crystallized in a dish. The equation for the above reaction is →NaOH(aq) + HCl(aq) → NaCl(aq) + H20(l) Method Add 25cm3 of sodium hydroxide into a conical flask then add couple of drops of methyl orange indicator Next fill the burette with HCL using a funnel to the 0 mark Add HCL to sodium hydroxide in small amounts swirling constantly keep adding until the solution changes to a red colour record your result Using the same volume of HCL now add it to another 25 cm3 of sodium hydroxide to produce a neutral solution Use a Bunsen burner and an evaporating dish to reduce the volume to half Finally leave to evaporate in a crystallizing dish to produce a white crystalline solid Average Volume = 26.35 Mass of Evaporating dish = 53.86 (Mass = 55.04 – 53.86 = 1.18g) Mass = n x Mr = 0.025 x 58.5 = 1.4625 Calculating Percentage Yield 1.18 x 100 = 80.7 % 1.4625 Test for ions present Sodium Na+ — test carried out = flame test – result golden yellow This happens as the electrons move to higher energy level and then fall back down when heated which gives out yellow light. Chloride test → test carried out = add silver nitrate – result white precipitate of silver chloride was formed Task (e) Purity analysis of NaCl In this task I will be showing the purity analysis of NaCl the same procedure will be carried out as before but this time 0.1 moldm-3 of sodium chloride is titrated with 0.05 moldm-3 silver nitrate the indicator will be the chromate indicator The chemical formula for the following reaction is:NaCl(aq) + AgNO3(aq) → AgCl(s) + NaNo3(aq) RESULTS These are the results obtained for the following experiment: Rough 1 2 Final burette reading 19.9 20.5 20.6 Initial Burette Reading 0.00 0.00 0.00 Titre 19.9 20.5 20.6 Average Volume = 20.55 Converted to dm3 /1000 1)calculate no of moles of silver nitrate N= C x V =0.05 x 0.02055 = 0.010275 moles 2)answer = no of mole of NaCl (1 : 1 ratio) 3) Calculate the actual concentration of NaCl C= n/V = 0.010275 = 0.10275moldm-3 0.01 4)percentage purity ppurity = 0.1 x 100 = 97.3%) 0.010275 Task 2 Method: 1)shake 2g of 2- hydroxybenzoic acid with 4 cm3 of ethanoic anhydride in a 100cm3 conical flask 2) add five drops of concentrated sulphuric acid agitating the flask for about 10 mins the whole wil form a crystalline mush 3) Dilute by stirring it in 4cm3 of cold glacial ethanoic acid and cool by placing in a water bath containing crushed ice 4) filter off the crystals using a Hirsch funnel and wash once with ice cold water 5) place the crude aspirin in a 100cm3 beaker add hot water not boiling water till it dissolves 6)cool and filter of crystals this process is known as recrystallisation 7) Take 4 test tubes add 2cm3 of distilled water in each and in 1 tube add one crystal of the product before recrystallisation and shake 8) Second tube add one crystal of the recrystallised product and shake 9) Third tube add one crystal of 2-hydroxybenzoic acid and shake 10) In last tube add one crystal of known pure aspirin and shake 11)To each tube add 2 drops in turn of neutral iron (III) chloride and shake Following this method I got the following results Mass at start was 2.04 Finishing mass was 2.08 Amount of yield: 138 →180 1 →180/138 1 →1.3 2.04 → 2.652 2.08 x 100 = 78.4% 2.652 Organic testing To test for a phenol group Method: Add neutral iron III chloride(if a phenol group is present it will change into purple complex and if theres no purple then the aspirin is pure) Using the following method my result showed a purple complex showing that my aspirin was impure Melting point analysis

Analysis of the poem Essay

The poem Originally by Carol Ann Duffy talks about the issue of culture identity. The poem talks about change, memories, and anxiety which occurs when moving. This is conveyed through the experiences of a young girl in the poem who is reluctant to leave what she knows behind. This is made apparent through the theme of memory and the continual change of setting. The title Originally sets the tone for the poem as there change needs to occur for there to be an ‘original’. This choice of diction allows for an expectation for what the journey will be about, while the ambiguity of the poem is written in such a way that personal experiences can be projected upon the protagonist. The aspect of the poem through tone however creates a bias towards negative emotions and experiences due to the despondent tone throughout the first two stanzas. This atmosphere of loss is aided through the use of negative emotive diction such as ‘bawling’ and ‘resigned’. By showing that the protagonist’s brothers are crying, Duffy illustrates how hard this is for them as crying is usually only brought on by major or sad events and loss, ‘resigned’ is used to show how she has accepted her fate, but it doesn’t mean she likes it. This association of emotions with the diction allows for empathy to occur towards the protagonist and her unsure feelings about her emigration. The theme of cultural identity is used in the poem in order to instil a sense of not belonging. This feeling of unease and unhappiness is introduced through the use of ‘bawling’ as this change from the place where they are comfortable and belong to the new one is both painful and confusing for them. The use of italics however, in the repetition of ‘Home’ as well as the capitalisation of it, emphasises it’s importance to them and their desire to return to it. The use of a blind toy by Duffy can be used as a metaphor towards the protagonists new life, where, although the toy is blind, it still has eyes. The foreshadowing could be that when the protagonist moves she will be blinded by everything which is new so that she doesn’t become overwhelmed by it. She will continue to be blind to the beauty of her new home so long as she is yearning for her old one. However, once she is ready her ‘sight’ will return and she will start to forget her cultural identity. At the time, the girl doesn’t want this however, so she is clinging onto a toy to maintain her memories of home. Additionally, a toy is associated with childhood, so the clinging onto it may represent how she doesn’t want to grow up and leave her comforts behind. By saying in the second stanza that ‘all childhood is emigration’, Duffy allows for immediate relation to the protagonists situation. This is due to the journey of growing up to adulthood which is a worldwide experience, as well as referring to physical emigration of moving from one place to another. Improtantly however, the emigration of childhood is all made without the acceptance of the person moving, they cannot stop growing older, and parents make the ultimate decisions. This unease and the inability to understand the need to move is reinforced by the location of her new home where ‘no one you know stays. ‘ This introduces the tone of isolation which is reinforced by having the wrong accent, and ‘shouting words you don’t understand’ which immediately marks a person as being from a different area, even though the move could have been within the same country of city, the accent and slang changes. The introduction of ‘big boys’ shows that she is intimidated by people from the area who are older and bigger as she doesn’t know how they will react, this is reinforced by the alliteration present through the repetition of the hard ‘d’, continuing the feeling of intimidation which the protagonist encounters. A continuation of the alliteration in sibilance, ‘seeing your brother swallow a slug, feel only a skelf of shame,’ provides an insight that the protagonist is slightly proud of her brothers for adapting so well to the environment, which is then applied to herself in a continuation of sibilance in combination with a simile in that she ‘remembers (her) tongue shedding it’s skin like a snake, my voice in the classroom sounding just like the rest. ‘ This shows that she is also now adapting to her environment, reinforced by the fact that a shed skin is natural for a snake, and this adaptation is normal, although slightly unwanted. The last stanza’s change in tone shows how the protagonist has changed with age. This allows for a time skip to take place into a time when she is more mature and able to reflect upon the journey easily, although with some regret. This is expressed through rhetorical questions beginning with the use of ‘Do I only think,’ in line 20, which builds up an atmosphere of longing and wistfulness. There is also a tone of uncertainty in there, as she doesn’t know if she had remained in the place if the feelings of belonging would have remained, which is why she only questions and doesn’t outright believe that staying would have been the best option for her. The rhyming of the words ‘first space’ and ‘right place’ reinforces the doubt she feels about her cultural identity. The continued doubt of the protagonist’s cultural identity which occurs in lines 23 and 24, illustrates how she will continue to try and find the answers throughout her life as she will never be truly certain of who she is, creating a sense of not belonging. Although emigration is a hard thing to experience, Duffy illustrates that trying to maintain a cultural identity through such a process may cause problems later. The continued rejection of the new culture illustrates how much of an outsider it makes the protagonist feel later in life, which could have been avoided if it had been readily embraced. The place which she originates from will always have a draw, however, the acceptance of a new culture viewed as a new part of a personal culture, would be much easier to accept than a replacement to the old one.

The Architecture of Cathedrals and Great Churches

The nave of Amines Cathedral The Amines cathedral is the tallest complete cathedral in France, its stone-vaulted nave reaching an internal height of 42. 30 meters (138. Oft). The lower nave completed by the sass's under the direction of Robert De Leaches. Thomas De Cormorant completed the upper nave in the sass's and later the radiating chapels. The plan of Amines Cathedral is like that of the other Classical cathedrals at Chartres and Reams, as well as the Notre-Dame in Paris: a three-aisled nave with a twin-towered west facade, a three-aisled transept, a five-aisled choir, an ambulatory, and radiating happens.The whole design reflects the builders' confident use of the complete High Gothic structural vocabulary: the rectangular-bay system, the four-part rib vault, and a buttressing system that permitted almost complete dissolution of heavy masses and thick weight-bearing walls. At Amines, the concept of a self-sustaining skeletal architecture reached full maturity. The remaining st retches of wall seem to serve no purpose other than to provide a weather screen for the interior. Amines Cathedral is one of the most impressive examples of the French Gothic obsession with instructing ever taller churches.Using their new skeletal frames of stone, French builders attempted goals almost beyond limit, pushing to new heights with increasingly slender supports. The tense, strong lines of the Amines vault ribs converge at the colonnades and speed down the shell-like walls to the compound piers. The nave of Santa Crock Santa Crock is the largest Franciscan church in Florence. The construction started in 1295 by architect Arnold did Cambial and completed in 1442. The church is simple basilica style with a nave and two isles.The nave is mom wide and wooden ceiling is the succession of early Christian architecture. Basically the building is modified- Gothic style which has come from Sectarian church and has bring into Tuscany. The imposing interior has a nave and two side ai sles separated by slender octagonal piers from which spring spacious pointed arches with a double molding. The nave is wide and well-lit, with massive widely-spaced piers supporting pointed arches. The ancient choir placed in the central nave of the church was demolished. The Architecture of Cathedrals and Great Churches By mastoid

Case on Law of Quantum Meruit

Case Analysis Puran Lal Sah versus State of UP Submitted by – Aseem Agarwal (12PGPIM04) Nitin Gupta (12PGPIM21) Rahul Jain (12PGPIM24) Saumitra Das (12PGPIM28) Nishant Shah (12PGPIM29) Supreme Court of India Puran Lal Sah vs State Of U. P on 21 January, 1971 Equivalent citations: 1971 AIR 712, 1971 SCR (3) 469 Bench: Reddy, P Jaganmohan PETITIONER: PURAN LAL SAH Vs. RESPONDENT: STATE OF U. P. DATE OF JUDGMENT 21/01/1971 BENCH: REDDY, P. JAGANMOHAN BENCH: REDDY, P. JAGANMOHAN DUA, I. D. CITATION: 1971 AIR 712 1971 SCR (3) 469 1971 SCC (1) 424 ACT:Contract-Claim on basis of Quantum Meruit – When sustainable Brief Facts of the Case The Public Works Department of the State of UP had issued a tender notice to construct Mile 3 of the Nainital – Bhowali Road. They published Schedule B rates based on the calculation that stone would be available within 26 chains. The appellant inspected the site and found that there was stone available for construction within 26 chains. Satisfied he submitted a tender at 13% below the rates given in Schedule B on 30th September, 1946. Finally the tender was accepted and contract signed on 20th November, 1946.However when the appellant tried to take stone from the specific area, he was stopped by Cantonment authorities. Furthermore he was not given permission from the Cantonment authorities for the removal of stones. As a result he had to get stone from Gadhera and Bhumedar from a distance of 79 and 110 chains respectively. Also during the construction of the road he encountered very hard shale rock that wasn’t mentioned in the contract as result of which he had to do some extra work. He requested for a higher rate from PWD but was rejected.After that he commenced the work, finally when the work was finished the Executive engineer forwarded his request for a higher rate. In his letter dated 15th June 1950 he mentioned that since the appellant was unable to get the stone from within 26 chains and had to bring it from outside, he is entitled to get extra compensation. Under para 5 of the contract the appellant must be prepared to execute the work at original tender rate in excess of the given quantities of work upto 30 % and if he works in excess of 30% he is entitled to refuse the work if the rates are not increased.Since the appellant worked in excess of 30% he claimed a higher rate of payment for this extra work – Rs 48,840 due as balance together with interest by way of damages at 12% amounting to Rs 17,582 making a total of Rs 66,422. When this claim was rejected the appellant gave notice under Section 80 of the CPC and filed a suit for the above amount. The defendant-respondent resisted the suit due to 3 reasons – 1) No assurance was given to the appellant by officers of the PWD as alleged by them. ) Quantity of very hard shale rock shown by the appellant was false. 3) Under para 5 of the contract the appellant must be prepared to execute the work at original tender ra te in excess of the given quantities of work upto 30 % and if he works in excess of 30% he must intimate to Engineer-in-charge in writing his willingness or refusal to do extra work at original rates and if he refuses to carry on at the original rates he is required to settle fresh rates for increased work over 30% before doing the work.The appellant did no such thing but continued to work even after it went in excess of 30%. The trial court held issues 1, 2, 6 and 7 in favour of the appellant while issues 3, 4 and 5 were decided against him. As a result a decree for a sum of Rs 20,495 for extra lead plus Rs 1,653 for extra work done under the item very hard shale and Rs 4,155 interest by way of damages on Rs 22,158 making it a total of Rs 26,313 was passed with interest at 3 per cent per annum. The High court however reversed the decree for 2 reasons – ) Employment of the figure 26 chains was for no other purpose that that of calculation, it could not be held give any assura nce/guarantee to the contactors that they would get stone within the distance. 2) Plaintiff – appellant performed the work required of him without exercising his right under para 5 of the contract which gives him right to demand fresh rate in due of excess work done by him above 30 %. The appeal of the respondent was allowed and the suit dismissed. The case was taken for trial in the Supreme Court and the judgement is as given subsequently.Issues There were two main issues. 1) Whether the estimate of the PWD formed part of the contract so as to be binding on both parties and whether any assurance were given to the appellant that he would be given higher rates from bringing the stones from places situated at 79 chains and 110 Chains respectively. 2) Whether clause 5 of the special conditions of the contract was applicable to the extra item of work and whether he was entitled on the assurances given by the local officers to higher rate for the extra work done. Judgement ) a) In -none of the clauses of the tender notice or conditions of contract or in any other document was there any assurance that if stone was not available at the distance of 26 chains the appellant would ‘be paid higher rates. It was for the appellant to have satisfied himself before entering into the contract that the Cantonment authorities would permit him to take the stone. Since be commenced work after his request for higher rate was rejected, it could not be said that the appellant was in any way induced by any assurance. The Executive Engineer’s letter was only recommendatory and did not establish any right to obtain a higher rate. ) It could not be said that once stone was not available at a distance, of 26 chains, the contract was at an end and that because the appellant had done the work, he should be paid on the basis of quantum meruit. That remedy would be available only when the original contract had been discharged by the defendant in such a way as to entitle the plaintiff to regard himself as discharged from any further performance, and be elects to do so; but, where work is done under a contract persuant to its terms no amount can be claimed by way of quantum meruit. Adopi Parshad & Sons.Ltd. v. Union of India, [1960] 2 S. C. R. 793, followed. 2) The appellant could not succeed on second point also because under clause 12 of the contract Ext. B-1, the plaintiff was bound to perform additional work up to 30% on the same terms and conditions on which he undertook to do the work. The quantity of work that appellant performed was far in excess of what was mentioned in Ext. B-3. The Appellant therefore claimed payment for the work done by him in excess of the quantity mentioned in the contract plus 30% at the current rate as against the stipulated rates.Para 5 of the special instructions provides as follows: â€Å"Contractors must be prepared to do at their original tender rate in excess of the given quantities of work up to 30%. If an increa se in excess of 30% is ordered over the work, the contractor must intimate in advance his willingness or refusal to work at the originally tendered rates. In the latter case, he should also settle fresh rate for increases work over 30% before doing the work. Since there is no evidence nor it is claimed by the appellant that he had given any notice as required under Para 5 of the pecial instructions and since he did the work without fulfilling these requirements he is not entitled to claim any amounts at a higher rate for extra work done. Sections/Acts Sec 73 Indian Contract Act, 1872: Compensation for loss or damage caused by breach of contract. – When a contract has been broken, the party who suffers by such breach is entitled to receive, from the party who has broken the contract, compensation for any loss or damage caused to him thereby, which naturally arose in the usual course of things from such breach, or which the parties knew, when they made the contract, to be likel y to result from the breach of it.Such compensation is not to be given for any remote and indirect loss or damage sustained by reason of the breach. Compensation for failure to discharge obligation resembling those created by contract – When an obligation resembling those created by contract has been incurred and has not been discharged, any person injured by the failure to discharge it is entitled to receive the same compensation from the party in default, as if such person had contracted to discharge it and had broken his contract. Explanation. In estimating the loss or damage arising from a breach of contract, the means which existed of remedying the inconvenience caused- by the non- performance of the contract must be taken into account Contract Claim on basis of Quantum Meruit The term â€Å"quantum meruit† means â€Å"as much as is merited† or â€Å"as much as earned†. It provides that where a person has done something or rendered some service for a nother, or delivered goods to him not intending to do so gratuitously, then he is entitled to recover a reasonable sum in case the contract has not been fully performed.Grounds for Claiming on the basis of quantum meruit: a. Work done in pursuance of a contract which has been discharged due to the defendant. b. Where services are rendered under an agreement which is discovered to be void. c. Where a person enjoys the benefit of a non-gratuitous act (Section 7). d. Where the contract is divisible and the party has enjoyed the benefit of the work done. Limitations: a. Where a contract requires complete performance. b. A person who is himself guilty of breach cannot sue on quantum meruit. . Any claim upon the basis of quantum meruit cannot be entertained unless there is evidence of an express or implied promise to pay for the work which has already been done. Others Cited Cases Alopi Parshad and Sons v. Union of India – This case was cited for the help to understand the present case for the interest as Damages or interest on damages. Case mentioned that the compensation on the principle of quantum meruit is awarded for work done or services rendered when the price thereof is not fixed by contract.It means when there is express term of an agreement the quantum meruit will not apply. As there is agreement and rates are fixed there cannot be any implied contract as express contract is present. Thus compensation quantum meruit cannot be awarded. Conclusion Quantum Meruit: The general rule is that unless one party has performed his obligation in full. He cannot claim performance from the other. However in certain cases, when one party has done some work under the contract and contract gets discharged due to some reason (not because of the party which has done some work).He is entitled to be paid for the work he has done. This is the principle of quantum meruit which means â€Å"as much as merited or earned† References: 1. Bansal, C L. (2006). Business an d Corporate Laws. New Delhi, India: Excel Books. 2. Puran Lal Sah vs State Of U. P. Retrieved from http://www. indiankanoon. org/doc/1394427/ 3. Section 73 in The Indian Contract Act, 1872. Retrieved from http://www. indiankanoon. org/doc/339747/ 4. M/S. Alopi Parshad & Sons, Ltd vs The Union Of India. Retrieved from http://www. indiankanoon. org/doc/1989300/